Privacy Policy

This Privacy Policy explains how Smart Appliance Living, a DBA of Ctrl Shift Home LLC ("we," "us"), handles information collected through https://smartapplianceliving.com.

Information we collect

• Information you provide in our contact form: name, and optionally email address, phone number, and message.
• SMS consent records: phone number, selected SMS category, consent timestamp, source page, consent disclosure version, user agent, and IP address where available.
• Basic technical information such as browser type and pages visited.

How we use information

We use information to respond to your appliance care questions, deliver the SMS messages you selected, maintain consent records, and improve our appliance-care content.

SMS communications

If you opt in to the Smart Appliance Living SMS Program, we use your phone number to send only the account notifications and/or appliance-care marketing you selected. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This includes contractors, service providers, lead aggregators, and third-party marketers. We may use service providers solely to operate SMS delivery on our behalf, and they may not use your information for their own purposes.

Cookies and analytics

We may use essential cookies and basic analytics to understand site usage. You can control cookies through your browser settings.

Data retention

We retain contact submissions and consent records only as long as needed to provide our program and meet legal obligations.

Opt-out rights

You may opt out of SMS at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. You may also email support@smartapplianceliving.com to request access to or deletion of your information.

Security

We use reasonable measures to protect information. No method of transmission over the internet is completely secure.

Children's privacy

Our website and SMS program are not directed to children under 13, and we do not knowingly collect their information.

Third-party links

Our site may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy and will post the revised version on this page.

Contact information

Email: support@smartapplianceliving.com
Phone: +1 (307) 673-8311
Website: https://smartapplianceliving.com